Privacy Policy

Overview

Each Ember (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through eachember.com and through our work with clients, how we use it, and the choices you have. By using the site or engaging our services, you agree to the practices described below.

Information we collect

• Information you provide. Name, email, company, phone number, and project details you share through our contact form, email, or scheduling tools.
• Client materials. Brand assets, documents, data, and credentials you share with us during an engagement.
• Usage data. Standard log information such as IP address, browser type, pages viewed, referring URL, and timestamps.
• Cookies and similar technologies. See our Cookie Statement for details.

How we use information

• To respond to inquiries and provide the services you request.
• To operate, maintain, and improve our website and offerings.
• To communicate about projects, proposals, invoices, and occasional updates.
• To comply with legal obligations and protect against fraud or misuse.

How we share information

We do not sell your personal information. We share information only with:

• Trusted vendors and contractors (e.g., hosting, email, analytics, CRM, and members of our Builder Network) who help us deliver our services and are bound by confidentiality.
• Authorities when required by law, regulation, or legal process.
• A successor in connection with a merger, acquisition, or sale of assets, subject to this policy.

Data retention

We retain personal information for as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes. When no longer needed, we securely delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To make a request, email info@eachember.com. We will respond within the timeframes required by applicable law.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Contact

Questions about this policy? Reach us at info@eachember.com.